Effective Date: [20/12/2025]
Welcome to Sun Valley Hills Travel (“we,” “us,” “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit https://sunvalleyhillstravel.in/ (the “Website”) and use our services. By accessing or using the Website, you consent to the practices described in this policy.
1. Information We Collect
A. Personal Information
We may collect personal information that you knowingly provide when you interact with the Website, including when you:
- Make travel inquiries or bookings
- Register for an account
- Subscribe to newsletters or notifications
- Contact customer support
Examples of personal information we may collect:
- Full name
- Email address
- Phone number
- Travel preferences and itinerary details
- Billing and payment information (when applicable)
B. Automatically Collected Information
When you visit the Website, we may automatically collect certain technical and usage information, including:
- IP address
- Browser type and operating system
- Device type
- Pages visited and duration
- Referral source
This information is collected through cookies, server logs, and similar tracking technologies.
2. Use of Your Information
We may use the information we collect for the following purposes:
- Provide and manage travel bookings, reservations, and services
- Respond to inquiries and customer service requests
- Send updates, promotional communications, and newsletters (with your consent)
- Improve our Website, products, and user experience
- Detect and prevent fraud or misuse
- Comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal data to third parties. We may disclose your information in the following circumstances:
- Service Providers. Third parties engaged to support operations (e.g., payment processors, booking partners, analytics services). These parties are authorized to use your information only as necessary to provide such services.
- Legal Requirements. When required by law, regulation, legal process, or governmental request.
- Business Transfers. In the event of a merger, acquisition, reorganization, or sale of assets, user information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and tailor content. Cookies may be:
- Essential Cookies – Required for basic Website functions.
- Performance and Analytics Cookies – Help us understand how visitors interact with the Website.
- Advertising Cookies – Used to deliver personalized advertising (where applicable).
You can control cookie preferences through your browser settings, but disabling certain cookies may affect Website functionality.
5. Third-Party Links
The Website may contain links to third-party websites or services. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of those third parties before providing any personal information.
6. Data Security
We implement reasonable technical and administrative measures designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your jurisdiction, you may have rights relating to your personal information, including:
- Accessing and updating your data
- Requesting correction or deletion
- Withdrawing consent where processing is based on consent
To exercise your rights, please contact us using the contact information below.
8. Children’s Privacy
The Website is intended for users aged 18 and above. We do not knowingly collect personal information from children under the age of 18. If you believe we have inadvertently collected such information, please contact us to request deletion.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on the Website with the “Last Updated” date. Continued use of the Website after such updates constitutes acceptance of the revised terms.
10. Contact Us
If you have questions about this Privacy Policy or would like to exercise your data rights, please contact us:
Email: sunvalleyhills@gmail.com
Phone: +91 85952 93296
